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Plumbing & HVAC Website Hacked? Here’s What to Do

Plumbing & HVAC Website Hacked

Written by Jeremy Earle, JD

September 24, 2022


Get quality leads online with a secure plumbing and HVAC website that builds confidence and increases dwell time

Google stated in March 2022 that over 50 million websites had been hijacked. A number that has been steadily increasing over the last several years. As a result, you must act quickly if you suspect that your plumbing and HVAC website has been compromised.

The most tough part of your job as a plumber or HVAC professional is figuring out what to do next. If you want to know why plumbing and HVAC websites are hacked and how to keep the bad guys out of your site, this piece is for you.

Drupal, WordPress, Magento, and Joomla are among the most popular content management systems for plumbing and HVAC websites. WordPress dominates more than 60% of the CMS market. This paper will focus on WordPress websites, although the ideas may still be applied to other content management systems.

Is Your Plumbing and Heating Website a Target for Cyberthieves?

Because they believe they will never be hacked, plumbing and HVAC companies often undervalue the need for site security. However, since plumbing and HVAC websites are thought to be susceptible, the bad guys may employ software to attack big websites automatically, making them easy targets. Is there anything in it for the hackers?

Information about a website’s content

Hackers will take advantage of the fact that your plumbing and HVAC customers will be paying with debit or credit cards if you possess a website that accepts online payments.

Black Bots that have been automated.

Using an automated script, hackers may access plumbing and HVAC websites. As Google scans your site for indexing purposes and uses black bots to look for weaknesses, hackers do the same with their site.

Black hat search engine optimization

Hackers use this method to collect affiliate commissions by inserting malicious redirects or links into your site. You’ll see that there aren’t any apparent links or redirects.

Programs and Services

Your site and server will be blacklisted quickly, your power costs will rise, and your plumbing and HVAC website may even be shut down because of the spam emails the hackers send out.


Keylogging, viruses, and other harmful programs may be installed on your clients’ computers by hackers to steal their personal information.

If Your Plumbing and HVAC Website Has Been Hacked, Here Are the 7 Essential Steps You Need to Take.

1. Your Web Designer/Hosting Company Needs to Know This

This is the first and most important thing you should do if you find out you’ve been involved in a hacking event. When it comes to dealing with hacking difficulties, your web hosting company is likely to be able to assist. You may also ask your plumbing and HVAC website designer or system administrator for assistance if your hosting company cannot.

2. All of Your Computers should be scanned for viruses

Hackers develop backdoors to bypass your plumbing and HVAC website’s usual login method. To hack your plumbing and HVAC website, the bad guys infect your machine with malware, viruses, and Trojans in their attempt. Such issues may be detected with the help of a professional antivirus program.

Unused plugins and themes are easy targets for hackers looking to get access. Several well-known plumbing and HVAC website designers scan malicious and malware codes.

3. The extent of the damage must be determined

If your plumbing and HVAC company has been hacked, you need to determine the extent of the damage.

You’ll be able to devise a workable solution if you realize how serious the problem is. Messages about malware and spam may be seen in the Google Search Console.

This information may be found in your webmaster tools under the “security problems” section. Comparing it against a backup allows you to check for any dangers rapidly.

4. Passwords Should Be Changed Immediately

When your plumbing and HVAC website gets hacked, one of the first things you should do is change your passwords. It’s time to change your passwords, even if you have to use a book to jot them down.

After a full clean-up and malware check, do it. Reset your password to something difficult to guess if the bad guys are interested in your email addresses and other personal information.

All sites where you’ve entered financial or personal information should have new passwords. Make an effort to change passwords that are difficult to guess.

5. As the last step, close off your plumbing and HVAC website

After the hacking occurred, you should take your plumbing and HVAC website down. This step will protect your plumbing and HVAC customers and visitors from potentially harmful spread files and malware. In addition, your site designer or hosting provider will have more time to remedy any problems that may have occurred during the testing period.

You should examine the backup of your website before cleaning it up since it may include important information.

6. Plumbing and HVAC website cleaning

To clean up your database and file hacks, you must inspect what the hackers have updated or altered and what should not have been changed.

Discard any URLs that the bad guys made, but don’t delete any essential sites to your plumbing and HVAC company since hackers may have infected beneficial pages that are essential for your business and maybe restore them to their original condition using your backup.

7. Request a review on Google

Make sure to seek a Google review after completing all of the procedures above and successfully reset your website to remove it from the “risky” list. Direct your attention to Google’s search terminals and look for problems there. For each hacked category, Google will ask you to explain what you did to clean the site.

It may take several weeks for this evaluation to be finished. Ultimately, Google will give a good rating describing your site as safe and secure, so it’s worth waiting. Ask for this review, and don’t forget.


When your plumbing and heating website gets breached, it’s not enjoyable. It is possible, however, to restore control of your website. The best thing to do is retain your cool and contact the correct design or hosting company.

As a result, plumbing and HVAC contractors can take away several valuable lessons from this unfortunate experience. Some of them include choosing a reliable plumbing and HVAC website designer, routinely checking reviews, installing a robust antivirus.. etc.. etc.

We are having the correct plumbing and HVAC web design company when your website gets hacked may make all the difference. To learn how we can help protect your plumbing and HVAC website against harmful assaults, contact us now to schedule a free strategy consultation with our specialists.

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